Privacy Policy

1. Introduction

At Aymosha, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

This privacy policy applies to all users of our platform, including sellers who use our services to create and manage digital and physical products for marketplaces like Etsy, Amazon, eBay, and Shopify. Our services include AI-powered image enhancement, mockup generation, print-on-demand automation, social media content creation, and various e-commerce tools for sellers.

2. Information We Collect

We may collect several types of information, including:

• Identity Data: includes first name, last name, username or similar identifier.
• Contact Data: includes email address and telephone numbers.
• Transaction Data: includes details about payments to and from you and other details of products and services you have purchased from us.
• Technical Data: includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
• Usage Data: includes information about how you use our website, products, and services.
• Marketing and Communications Data: includes your preferences in receiving marketing from us and our third parties and your communication preferences.
• User Content: includes designs, images, and other content you upload to our platform for processing, enhancement, or distribution via our services. This may include product designs, mockup templates, and content for social media posts.
• Service Integration Data: includes information required to integrate with third-party services you use with our platform, such as marketplace accounts, Google Drive, or social media platforms.

We also collect, use, and share Aggregated Data such as statistical or demographic data for various purposes. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

• Direct interactions: You may give us your identity and contact data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
• Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns.
• Third parties or publicly available sources: We may receive personal data about you from various third parties as set out below:
  • Technical Data from analytics providers and search engines;
  • Contact, Financial and Transaction Data from providers of technical, payment and delivery services;
  • Identity and Contact Data from data brokers or aggregators;
  • Identity and Contact Data from publicly available sources.
• Service usage: When you use our services such as image enhancement, mockup generation, or social media content creation, we collect data about your usage patterns and the content you process through our platform.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Where we need to perform the contract we are about to enter into or have entered into with you.
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
• Where we need to comply with a legal or regulatory obligation.

Purposes for which we will use your personal data:

• To register you as a new customer
• To process and deliver your order
• To manage our relationship with you
• To provide our services, including image processing, mockup generation, and social media content creation
• To store and process your designs and content for the purpose of providing our services
• To integrate with third-party services you use, such as marketplace platforms or social media accounts
• To enable you to participate in a prize draw, competition, or complete a survey
• To administer and protect our business and this website
• To deliver relevant website content and advertisements to you
• To use data analytics to improve our website, products/services, marketing, customer relationships, and experiences
• To make suggestions and recommendations to you about goods or services that may be of interest to you
• To improve our AI algorithms for image enhancement, SEO generation, and content creation

5. User Content and Privacy

When you upload designs, images, or other content to our platform for processing, enhancement, or distribution:

• We store this content securely and use it only to provide the requested services.
• We may store processed versions of your content (enhanced images, mockups, etc.) to allow you to access them later.
• While we implement security measures to protect your content, you retain ownership and responsibility for all content you upload.
• We may anonymize aspects of your usage patterns and processed content to improve our AI algorithms and services.
• We do not sell or share your designs, images, or other uploaded content with third parties except as necessary to provide our services or as required by law.

6. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

For users of our digital product enhancement and mockup generation services, we implement specific security measures to protect your designs and intellectual property while they are being processed on our platform.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For user content uploaded to our platform (designs, images, etc.), we typically retain this data for as long as your account is active, or as needed to provide you with our services. You may request deletion of specific content at any time.

8. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
• Right to withdraw consent.

If you wish to exercise any of the rights set out above, please contact us.

9. Third-Party Integrations

Our services include integrations with third-party platforms and services, such as e-commerce marketplaces, Google Drive, Amazon S3, and various social media platforms. When you use these integrations:

• We may need to share certain data with these third-party services to provide the functionality you request.
• Your use of these third-party services is subject to their respective privacy policies.
• We only share the minimum information necessary to provide the requested integration.
• You can disable these integrations at any time through your account settings.

10. Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

11. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this privacy policy.

You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this privacy policy, please contact us:

By email: support@aymosha.com
By visiting this page on our website: https://aymosha.com/privacy-policy